1. Who We Are
Nexa Digital ("we," "our," or "us") operates the website located at nexadigital.solutions. We are a digital growth and influence agency providing services to content creators, influencers, and digital personalities. For any privacy-related enquiries, please contact us at contact@nexadigital.solutions.
2. Information We Collect
We collect information only when you voluntarily provide it to us. The types of information we may collect include:
- Contact form submissions: Your full name, email address, WhatsApp number, social media profile link, and message content.
- Technical data: Your IP address, browser type, and the pages you visit on our website, collected automatically via server logs.
- Cookies: We may use basic session cookies to improve your browsing experience. These do not contain personally identifiable information.
3. How We Use Your Information
Information collected through our website is used exclusively for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To communicate with you regarding your growth strategy, project status, or service updates.
- To improve the content and functionality of our website.
- To prevent spam and protect the security of our website.
We do not use your personal information for automated decision-making or profiling.
4. Data Sharing and Disclosure
We value your privacy. We do not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing or commercial purposes.
We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website (e.g., hosting providers), subject to confidentiality obligations.
- When required by law, court order, or regulatory authority.
- To protect the rights, property, or safety of Nexa Digital, our clients, or the public.
5. Contact Form Data
When you submit our contact form, the information you provide is transmitted securely to our email inbox and is retained only as long as necessary to respond to your enquiry or fulfil a service agreement. No form data is stored in a database on our servers.
6. Cookies and Analytics
Our website may use basic cookies to ensure proper functionality. We may also use privacy-respecting analytics tools to understand general traffic patterns on our site. These tools do not track individual users across other websites and do not collect personally identifiable information.
You can disable cookies in your browser settings at any time. Doing so may affect some functionality of our website.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form enquiries are retained for no longer than 12 months unless an ongoing service relationship exists.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct inaccurate information.
- Right to erasure: You may request that we delete your personal information, subject to legal obligations.
- Right to object: You may object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at contact@nexadigital.solutions.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will take steps to remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: contact@nexadigital.solutions
- Website: nexadigital.solutions